Tickets F.A.Q.

Box Office Hours:

Tickets for McGrath Amphitheatre events will be available in advance at the U.S. Cellular Center Box Office. Summer Box Office Hours will occur from Memorial Day through Labor Day, Monday – Friday 10 a.m. to 4:30 p.m. Regular Box Office hours are Monday through Friday, 10 a.m. – 6 p.m., excluding holidays.  The U.S. Cellular Center Box Office is located at 370 1st Ave NE. On the day of an event, tickets can be purchased at the McGrath Amphitheatre beginning two hours before the performance.   Please call the Box Office at 319-362-1729 with any event-related questions.

Methods of Payment Accepted:
The Box Office accepts cash, Visa, Mastercard and Discover. The Box Office does not accept checks or American Express. Some events will be cash only on the day of the event at the McGrath Amphitheatre site. Please check the event details for specifics.

Other Points of Purchase:
Ticketmaster is the official ticketing partner for the McGrath Amphitheatre. Tickets may be purchased online at or through charge-by-phone at 1-800-745-3000.

McGrath Amphitheatre is not able to guarantee a ticket’s legitimacy if purchased from a source other than the Box Office or Ticketmaster. Tickets purchased from secondary market sites are not from an official provider and patrons will be denied access to an event if such tickets are not deemed authentic.

Will Call Procedures:
Will Call tickets may be picked up in advance at the U.S. Cellular Center Box Office during regular hours. On the day of the event, Will Call will be located at the Box Office nearest the 3rd Ave. entrance beginning two hours before the performance. Customers must have the actual credit card used for the order and a picture ID to receive their tickets.

Age Requirements:
The minimum age required to purchase a ticket for an event will vary with each performance, however most concerts will require all ages to have a ticket. Please check the event details for specifics.

Refunds, Exchanges & Cancellations:
All events at McGrath Amphitheatre are Rain or Shine and all ticket sales are final. No refunds will be permitted on tickets once purchased. Patrons may exchange and upgrade previously purchased tickets for tickets in another price level at the discretion of the promoter and Box Office Manager.

If an event at McGrath Amphitheatre is cancelled, refunds will be given at the original point of purchase only. Purchases through and charge-by-phone will be automatically credited. Tickets purchased at the Box Office must be returned to the site of purchase for a refund.